SAGCOT Centre Limited Grievance Redress Mechanism
Flow Chart

At SAGCOT Center Limited (SCL), the Grevance RederessMechanism (GRM) provides a process for receiving, evaluating, and addressing project-related complaints from affected communities or stakeholders at all levels. The term grievance and complaints are used interchangeably and below is the SCLFlow Chart on its Grievance Redress Mechanism.