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SAGCOT Centre Limited Grievance Redress Mechanism
Flow Chart
At SAGCOT Center Limited (SCL), the Grevance RederessMechanism (GRM) provides a process for receiving, evaluating, and addressing project-related complaints from affected communities or stakeholders at all levels. The term grievance and complaints are used interchangeably and below is the SCLFlow Chart on its Grievance Redress Mechanism.
